About Us

Cupola Group MEA is the Middle East region’s pioneer in outsourced support services provided to businesses, particularly outsourced contact center services. Since our founding in Dubai in 1999, our name has become synonymous with a number of pioneering concepts in the Middle East, most prominent among these was establishing the first outsourced contact center in the region. Fast forwarding to the present, we have evolved from only offering traditional outsourced contact center services such as technical support, customer care and outbound sales, to providing further value-added services to our clients though contact center technology, consulting, analytics, training and staffing solutions.

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