Best Large Outsourced Service Provider (OSP) of the Year [2013, 2018, 2019, 2021, 2022]
Call Center Manager of the Year [2008, 2009, 2012, 2015, 2016, 2018, 2019, 2022, 2023]
Call Center OSP of the Year [2008, 2009, 2011, 2012, 2014, 2015, 2016, 2019, 2021, 2022, 2023]
Customer Longevity Award [2008, 2009, 2011, 2012, 2013, 2014, 2015, 2016, 2019, 2021, 2022, 2023]
Market Pioneer [2011, 2014, 2022]
Best Government Call Center [2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023]
Best Reporting Systems & Processes [2021, 2022]
Best Sales Program [2011, 2012, 2013, 2014, 2015]
