Phone Answering Service

Don’t Miss Your Customer’s Calls

Worried that you might be missing potential sales leads or customer queries outside regular office hours? Our live UAE-based agents ensure that you are able to pick up the phone every time in Arabic or English through our Answering Service (also known as a Virtual Reception Service).

Simply being available for your customers will put you ahead of 99% of your competitors.

cupola phone answering service

Choose Your Timings

Free yourself up while being confident that your customers will receive quick and professional responses while you are busy or unavailable. You can choose between flexible coverage options to suit your needs and budget:

  • Regular working hours (9am – 6pm UAE time)
  • Out of office hours (including weekends)
  • 24-hour coverage for all days of the week
  • Other specific timings

Implement Simple Scripts and Actions

Our Phone Answering Service will typically take the form of one of the following:

  • Message-taking
  • Answering pre-approved Frequently Asked Questions (FAQs)
  • Redirecting calls to relevant departments or personnel

For actions more complicated than this, we have Customer Experience Management solutions available to deliver your requirements.

Receive a Landline Phone No

No need to list your personal mobile number on your website any longer. We can provide a regular landline number or arrange a toll free number for you, if preferred.

How Can Cupola Help You?

Contact us now to get your quote today and avoid missed customer calls and sales leads.

Learn More Today